CUA Pools User Guide

Pool Automation Replacement Program

After careful consideration and evaluation, we have decided to discontinue the development and sale of our Pool Automation Controller. Unfortunately, we encountered unforeseen challenges during the development of the next-generation board, which has led us to terminate the project. We understand that this may come as a disappointment to those who were eagerly anticipating the new features and improvements.

Replacement Program

To ensure a smooth transition and express our gratitude for your loyalty, we are introducing a replacement program. Here are the details:

  1. Removal and Chemical Dispensing System:

    • We will remove the Pool Automation Controller from your premises free of charge.
    • As an exclusive offer for customers who wish to continue with our pool service, we are providing a complimentary installation of our Chemical Dispensing System with cellular capabilities. This ensures that you continue to enjoy a hassle-free and efficient pool maintenance experience.

  2. Upgrade to Jandy Automation System:

    • For customers who wish to explore automation alternatives, we are pleased to offer a 50% discount on the installation cost of the Jandy Automation System.
    • The Jandy Automation System is a reliable and advanced solution that provides seamless control over various aspects of your pool, offering a range of features to enhance your overall experience.

Important Note: End of Support for Automation Systems

Please be aware that, as of January 1, 2024, we have officially ended support for our Pool Automation Systems. Unfortunately, this means that we are no longer able to procure parts for repairs, and technical assistance for these systems will no longer be available.

Next Steps

To take advantage of our replacement program or if you have any questions, please reach out to our customer service team at info@cuapools.com or call us at 940-222-8524.

Please note that the complimentary installation of the Chemical Dispensing System with cellular capabilities is exclusively available to customers who choose to retain our pool service. We appreciate your understanding and look forward to continuing our partnership with you.

Thank you for being a valued member of the CUA community.